Return Policy

Free Returns Until 1/31/23

Holiday Season Return Policy: All orders placed from 11/1/22-12/31/22 are eligible for a free return until 1/31/23

We know getting that perfect gift for someone you love is never easy. Rest assured we have extended our standard 30 night return policy. 

Returns are quick and easy.

We are confident that you’ll love your Kömforte (Every couple we know has one and sleeps with it every night!) but if you don’t, let our team know within your return period and we will offer you a full refund and free return shipping. Simple as that.

If you’re not 100% in love with your Kömforte send it back to us. Hassle Free.

How do I make a return?

Standard Return Policy: Returns must be initiated within 30 nights of delivery

To initiate a return please email us at customerservice@bysomn.com with your original order number. We will get back to you within 24 hours with a free return shipping label to send your Kömforte back to us.

For questions about products purchased at any online or retail location please contact that store location directly.