Every Kömforte comes with a 100-night trial, so you can try the Kömforte in the comfort of your own home. If you’re not 100% in love after the first 30-Night Adjustment Period, returns are free and easy.
Rest assured that we have your back – Returns are Quick and Easy.
We are confident that you’ll love your Kömforte (Every couple we know has one and sleeps with it every night!) but if you don’t, let our team know within your first 100 days and we will offer you a full refund and free return shipping. Simple as that.
Only one Kömforte purchase (one comforter per household or shipping/billing address) includes the 100-night trial and free return. You are required to try your comforter for at least 30 nights (which starts the day it’s delivered). This will allow your bodies ample time to adjust to the feel of a dual zone comforter. If you’re still not happy after 30 nights, you can initiate a return.
How do I make a return?
To initiate a return please email our customer service team at firstname.lastname@example.org. Once your return is validated our team will help facilitate the process. In order to qualify for a return, you must be within the 30-100 night return period.
For questions about products purchased at any retail location please contact that store location directly.